Cookie Policy

Cookie Policy

Just Padel Derby

Last Updated: May 2026

1. What Are Cookies?

‍Cookies are small text files placed on your browser or device when you visit our website. They help the website function properly, remember your preferences, and provide us with analytics on how visitors interact with our site.

2. How We Use Cookies at Just Padel

‍To ensure our website runs at peak performance while respecting your privacy, we categorize our cookies into two main types:

A. Strictly Necessary (Essential) Cookies

‍These are required for our website to function properly and cannot be switched off. They do not store personally identifiable marketing information.

  • Consent Memory (justPadelCookieConsent): Remembers whether you clicked "Accept All" or "Strictly Necessary" on our cookie banner so we don't ask you on every page.
  • Popup Management (justPadelSeenPromo): Ensures our promotional popups only show to you once, rather than disrupting your experience every time you visit a new page.
  • Chat Facade: If you actively click on our digital chat icon to ask a question, the chat tool (SiteSpeak AI) uses essential session cookies to maintain the conversation you requested.

B. Non-Essential (Analytics & Functional) Cookies

‍These cookies power our interactive community features and help us understand our web traffic. These are strictly blocked until you click "Accept All" on our cookie banner.

  • Google Analytics 4 (GA4): Helps us measure website traffic, understand how users navigate our site, and track how many visitors convert into court bookings.
  • TrustIndex / Social Widgets: Drops third-party cookies to connect to external servers, allowing us to display live Google Reviews and our Instagram feed directly on the website.
  • SiteSpeak AI (Global): If accepted globally, allows the chat widget to load predictively across the site to offer proactive customer support.

3. Managing Your Cookie Preferences

‍You have full control over your data. When you first visit our website, you are presented with a choice:

  • Accept All: Loads all features, including live reviews, interactive social feeds, and analytics.
  • Strictly Necessary: Blocks all third-party tracking, analytics, and social widgets. (Note: Choosing this option will hide our live Instagram feed and Google Reviews slider to protect your privacy).

You can also clear or block cookies entirely through your web browser settings (Chrome, Safari, Firefox, etc.). However, doing so may delete your "Strictly Necessary" saved preferences, causing our cookie banner to reappear on your next visit.

4. Contact Us

‍If you have any questions about our use of cookies, please reach out to us at derby@justpadel.group.